Providing proofs

When applying for a mortgage with us, we may ask to see some proofs to help us confirm your clients' information such as:

Your clients' name and address
How much they earn
Proof of their deposit

Please don’t submit proofs we haven’t asked for, as this may delay the progress of your case.

You can provide these proofs on TMW Online once you’ve submitted your client’s application and they've been requested. To speed up your application, make sure to get these proofs ready beforehand so you can attach the requirements straightaway.

Please submit copies or scans of the original documents. Photos are acceptable, but must be submitted as a PDF, TIF or a JPEG.

Read our Scanned documents page to understand how a scanning app could help save you some time.

Here are some details about the documents we'll need and what we're looking for, but we may ask for other documents depending on your client's circumstances.

Acceptable ID and residency This will reveal additional content

Identification

We must approve identification for ALL mortgage applicants. You may be asked to provide evidence to confirm your clients name and address. Where this is requested, you must see the original document before providing us with a copy.

UK and European Economic Area Nationals

If requested, please supply one document from the UK Photo ID list below:

Copy of a valid full UK Passport
Copy of a valid full/provisional UK Photocard Driving Licence
Alternatively, please supply one document from the proof of name list and one different document from the proof of current address list.

For your client to proceed with their application we may require the following:

Type of proof	Acceptable ID
Acceptable proofs of name	UK based bank or building society postal statement* Copy of a Driving licence paper/photocard (valid full/provisional UK or Northern Ireland) National ID Card (EEA only) HM Revenue and Customs notice of tax coding (less than 12 months old) Benefit Letter (less than 12 months old) Employer's ID Card – Armed Forces Credit Card statement (less than three months old).** Statements must be from a different source, i.e. a bank or credit card statement used for proof of name can't be from the same provider as a mortgage statement taken for proof of address. *Please do not issue statements with the clients full credit card number present. If the full credit card number is visible on the statement, please hide this to ensure only the last 4 digits of the credit card number are shown.
Acceptable proofs of current address	UK based bank or building society postal statement* Copy of a Driving licence paper/photocard (valid full/provisional UK or Northern Ireland) HM Revenue and Customs notice of Tax coding, Tax Notice, Coding Assessment, Tax Statement, Tax Credit Document (less than 12 months old) Gas, electricity or telephone bill, not mobile (less than three months old, internet statements aren't acceptable) Mortgage statement* (Nationwide, Cheshire, Derbyshire and Dunfermline building societies aren't acceptable) Internet statements aren't acceptable Benefit Letter (including Housing Benefits) (less than 12 months old) Credit Card statement (less than three months old)** Council tax bill (less than 12 months old) Credit Union statement/passbook (less than three months old) Utility Bill (less than 3 months old) Water bill (less than 12 months old) Building Society Passbook University/College letter. Statements must be from a different source, i.e. a bank or mortgage statement taken for proof of address can't be from the same provider as a bank or credit card statement used for proof of name. *Please do not issue statements with the clients full credit card number present. If the full credit card number is visible on the statement, please hide this to ensure only the last 4 digits of the credit card number are shown.
Acceptable proof of name for non-EEA Foreign Nationals	Valid passport.
Acceptable proofs of UK Residency for non-EEA Foreign Nationals - with indefinite leave to remain in the UK	Copy of a valid non-UK or European Economic Area (Non-EEA) passport Acceptable proofs of "indefinite leave to remain in the UK" Passport containing stamp for indefinite leave to remain in the UK or Copy of Permanent Residence Card Copy of visa/residency permit (front and back for new biometric formats) or Written confirmation of indefinite leave to remain in the UK from the Home Office Additional acceptable proof of current address as detailed above UK driving licences can only be used as proof of address for UK/EEA nationals. If an applicant is keyed as a non-UK national we can't accept a driving licence as proof of address and an alternative proof will need to be requested.
Acceptable proofs of UK Residency for non-EEA Foreign Nationals - without indefinite leave to remain in the UK Exceptions can be made for non-EEA nationals without indefinite leave to remain in the UK or permanent residency status, if the following criteria are met in addition to our standard lending policy requirements.	Copy of a valid non-European Economic Area (Non-EEA) passport Copy of Residence Card Copy of a Family of a Settled Person Visa UK Ancestry Visa Copy of visa or work permit (Tier 1 or Tier 2 visa will be accepted) Applicants who are in the UK on a Spousal or Ancestral Visa will be considered, but if their income is used for affordability they must contribute a minimum of 25% deposit from their own resources, even if married to a UK/EEA national who is a joint applicant Additional acceptable proof of current address as detailed above

Income (including payslips) This will reveal additional content

Please see below for the type of income and proofs we'll accept.

Income proofs

Guides to support you

We'll seek to validate your client's income using credit bureau information, if we can successfully do this, we won't request to see any proofs.

Bank statements This will reveal additional content

Please see below for the bank statements we'll ask you to provide.

Bank statements can be requested for the following reasons:

1-3 month’s bank statements from main account are required to show salary fed payments and outgoings account history.
3 months’ bank statements are required to show rental income from a Buy to Let and the mortgage payment going out. They are also required to evidence maintenance.

Statements can also be requested to provide evidence of deposit:

UK savings account and savings held in an EEA bank account: 1 months bank statement to be provided
Savings held in a non-EEA bank account: 3 months' bank statements to be provided
Gifts will be classed as monies deposited into the customer’s account within the last 12 months. Funds which have been in the client’s account for more than 12 months will be treated as savings.

Paper bank statements must show:	Online bank statements must show:
Customer(s) initial(s) or full name(s) Customer(s) full address Account Number and Sort Code All pages must be numbered and visible The required number of month's transactions showing Bank/Building Society logo visible Regulatory footer statement visible	Customer(s) initial(s) or full name(s) Account Number and Sort Code All pages must be numbered and visible The required number of month's transactions showing Statements provided in PDF format are acceptable

Mortgage statements This will reveal additional content

A mortgage statement could be requested for the following reasons:

Where you're looking to take advantage of our like for like product incentive. This is so we can verify the existing balance of the security property to ensure no additional lending is being taken.
To help verify your client is not classified as a portfolio landlord.
To be used for address verification (as long as your clients postal address is their current residential).

Mortgage statements must show:
Customer(s) initial(s) or full name(s) Customer(s) full address Address of the property the mortgage is held against Statement is the most recent (these are usually dated within 12 months) 12 months payments can be seen Existing lender name Any missed payments maybe questioned and could affect our decision.

Mortgage statements must show:

Customer(s) initial(s) or full name(s)
Customer(s) full address
Address of the property the mortgage is held against
Statement is the most recent (these are usually dated within 12 months)
12 months payments can be seen
Existing lender name

Any missed payments maybe questioned and could affect our decision.

Evidence of deposit This will reveal additional content

Read our source of deposit criteria, where you can find a list of our acceptable source of deposits and which proofs are required.

Sending your proofs to us:

You can attach your required documents to TMW Online
We accept documents in PDF, TIF or JPEG format
Please don't submit anything we haven't asked for
If you send us anything containing personal data outside of TMW Online, this should be encrypted. Contact us on Broker Chat if you need to do this.

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