Registering to place business with us

If you’re registering with The Mortgage Works and Nationwide For Intermediaries (NFI), please follow the registration process detailed on the NFI website.

If you're already registered with NFI, or you're not planning to register with them in the future, you can register solely for The Mortgage Works in NFI Online.

We’ll update our records within 8 working hours following the submission of your registration and you’ll receive a confirmation email once this has been approved.

You'll also receive a separate email asking you to create a password for TMW Online. Once this has been created, you'll then be able to log in and submit cases through TMW Online.

Amending your existing registration details

If you're registered for both Nationwide for Intermediaries and The Mortgage Works, please follow the steps below. Any changes you make will be updated across both registrations.

  • Log in to NFI Online
  • Select 'Manage my details'
  • Select the tab you need: 'Personal details', 'Company details' or 'Submission routes'

If you're registered solely for The Mortgage Works, please email intermediary.support@nationwide.co.uk to update your details. You’ll need to include your name and FCA number as well as any new details you need changing.

Changing company

To advise us of a change of company or an amended FCA/PRA number, you'll need to complete a new registration by following the above steps.

Changing your principal

To advise us of a change of principal (but your company’s FCA number has not changed), you’ll need to complete a new registration

Registering with more than one company or adding a mortgage club

To be registered with more than one company, or to add an additional mortgage club to your registration, please email us at intermediary.support@nationwide.co.uk or contact our Registrations team via Broker Chat.