Guides for your clients
Choose a guide to view and download as a PDF. If you need a suitable PDF reader, we recommend Adobe Acrobat. You may find, however, that PDFs open automatically in your web browser when you click on the links.
- Product information for your clients (Effective from 11 April 2019)
- Switcher product guide for your clients (Effective from 28 March 2019)
- Your guide to mortgages (July 2018)
- A guide to your mortgage statement (April 2019)
- Tariff of mortgage charges (April 2019)
- Responsible lending - useful information (May 2018)
- How The Mortgage Works and Nationwide use your information (May 2018)
- Free standard legal fee service - Useful Information and Additional Fees (England and Wales) (December 2017)
- Free standard legal fee service - Useful Information and Additional Fees (Scotland) (December 2017)
- Free Legals – additional fees you might need to pay guide (England and Wales) (October 2018)
- Free Legals – additional fees you might need to pay guide (Scotland) (December 2017)