Switcher guides and forms

Choose one of our guides or forms to view and download as a PDF. If you need a suitable PDF reader, we recommend Adobe Acrobat. You may find, however, that PDFs open automatically in your web browser when you click on the links.

If your client needs to complete a paper application for a Product Switch, this can be returned without clients signatures by email to TMWDirect@themortgageworks.co.uk.

Derbyshire Home Loans Ltd (DHLL) and E-Mex Home Funding Ltd (E-Mex) guides and forms

If your client has a DHLL or E-Mex mortgage and is looking to switch, they must meet the following eligibility criteria:

  • their mortgage hasn't been in arrears within the last 2 months
  • not subject to a Bankruptcy Order or Individual Voluntary Arrangement (IVA)
  • current mortgage balance isn't less than £1,000
  • have more than two years remaining on their mortgage term.

Download either our latest DHLL or E-Mex product guide to find a mortgage to switch to and then complete the relevant application form and return it to the address on the last page.

Once we receive the application, we’ll check their eligibility and post an offer for the mortgage they've selected. They'll then need to sign and return the acceptance form to us and we’ll switch their mortgage to the new product.