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Service updates

Average number of working days from application to offer: 21 days

Average number of working days for document assessment: 3 days

Please don’t call us for an update within the first 10 working days after you submit an application.

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Broker Chat

Our experienced advisers are here if you need pre-application support.

Mondays - 9.30am - 5.00pm

Tuesday to Friday - 9.00am–5.00pm

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Support

From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

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Latest news

Read more on our latest product updates, lending criteria and business updates, as well as our Landlord Panel Insight hub.

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