Got a query?

Our lending criteria page could have the answer. We've broken it down from A-Z, have a dedicated general and income criteria page and much more.

Service updates

Average number of working days from application to offer: 27 days

Average number of working days for document assessment: 3 days

Please don’t call us for an update within the first 10 working days after you submit an application.

Our most popular tools will help you check your client's affordability and potential rental income.

With our portfolio checker, you can get an indication as to whether your client's portfolio is likely to fit TMW criteria.

Our experienced advisers are here if you need pre-application support.

Mondays - 9.30am - 5.00pm

Tuesday to Friday - 9.00am–5.00pm

Chat now

From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

Read more on our latest product updates, lending criteria and business updates, as well as our Landlord Panel Insight hub.