FAQs
We want you to be able to use our services quickly and easily, so that’s why we regularly update our FAQs to answer any questions that may arise
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What if my client wishes to repay part or all of their mortgage early? This will reveal additional content
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My clients are self-employed, what mortgage options are available to them? This will reveal additional content
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Is buildings insurance required? This will reveal additional content
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What if my client is experiencing financial difficulties? This will reveal additional content
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At what point will the valuation be instructed? This will reveal additional content
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At what point are the valuation fees collected? This will reveal additional content
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Can my client apply for a second charge on their property? This will reveal additional content
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Can I submit my own mortgage or rate switch application? This will reveal additional content
Click on a category below to find a list of frequently asked questions and answers:
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including information about using the system, submitting Mortgage Illustrations, DIPs and cloning a case
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including information about switching your clients mortgage
We hope we have answered the most common questions above, but if you’re still unsure about something, you can contact one of our experienced advisers on Broker Chat.