We are committed to understanding landlords’ needs. Delivering encouragement, guidance and support to get them where they want to be. And to be a professional partner to our intermediaries.
What’s changing?
We’ve chosen to update our brand to help us be a modern, professional partner for our landlords and intermediaries. Our new identity will help us enhance our service, harness our reputation and maintain our influence with policy makers, supporting landlords and the buy to let market thrive.
Our new look
Our new look will be rolled out across all our communications and systems over time, don't worry if you experience our old look. You’ll see our new look here on our website first, and over coming months emails and letters too.
You don’t need to do anything, or change any of the ways you’d normally engage with us.
How to recognise legitimate messages from us
We'll post letters to you at your correspondence address, not your property address. And we will email you from time to time with updates and essential information relevant to you as a landlord. We send emails from:
If you want to speak to one of our team to check whether a message is from The Mortgage Works, you can call us on 0345 606 40 60:
- Monday to Friday, 8am to 6pm
- Saturday, 9am to 2pm
Or contact us for information on the different ways to speak to us.