Useful guides for you
Choose a guide to view and download as a PDF. If you need a suitable PDF reader, we recommend Adobe Acrobat. You may find, however, that PDFs open automatically in your web browser when you click on the links.
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More about cookiesImportant - changes to our services
Due to the government’s guidelines, Dedicated Broker Support phone lines aren't available until further notice. Use Broker Chat from 9am to 5pm for your pre-application queries.
Additionally, the Case Updates team are only dealing with completion queries and have reduced opening hours from 9am-12noon.
You can check our lending criteria here, case updates here or service updates here.
Procuration fees will be paid as normal via your nominated Corporate Account.
Thank you for helping us during this challenging period.
End date extensions
On Thursday 2 April, we extended the end dates across all Existing Customer Switcher products.
See our Existing Customer Switcher guide for more information
Choose a guide to view and download as a PDF. If you need a suitable PDF reader, we recommend Adobe Acrobat. You may find, however, that PDFs open automatically in your web browser when you click on the links.