Guides for your clients

Literature is available to download as PDF documents. If you do not have Adobe Reader, download a free copy. Please contact us if you would prefer to receive a hard copy in the post.


Product information for your clients (09 January 2018)
Switcher product guide for your clients (09 January 2018)
Your guide to mortgages (December 2017)
A guide to your mortgage statement (November 2017)
Tariff of mortgage charges (October 2017)
Responsible lending - useful information (September 2016)
Data protection (November 2017)
Free standard legal fee service - Useful Information and Additional Fees (England and Wales) (December 2017)
Free standard legal fee service - Useful Information and Additional Fees (Scotland) (December 2017)
Additional charges guide (England and Wales) (December 2017)
Additional charges guide (Scotland) (December 2017)